DIPLOMA OF HOSPITALITY MANAGEMENT INTERNATIONAL CAREER INSTITUTE

DIPLOMA OF HOSPITALITY MANAGEMENT INTERNATIONAL CAREER INSTITUTE

Home The Future of Hospitality and Tourism Training

Why choose this program ?

Learn how to become a hotel professional

Do you want to have access to a wide range of professional sectors in the hospitality industry? We offer the Hospitality Management course. The ICI gives its students the opportunity to receive knowledge in the industry of their choice to increase their value to employers. In a year from now, you can receive the degree in Hospitality Management. Your diploma will now give you that competitive advantage to explore interesting career opportunities.

The ICI hotel and hospitality program has been planned in conjunction with industry leaders and helps you learn enough skills to be successful within the industry quickly and conveniently.

Graduates with a degree in Hospitality Management can work in industries that include catering, conferences and event management Within the sector of tourism, leisure and entertainment, as well as the management of facilities and gastronomic services. There are also job opportunities available in the public sector, such as schools, hospitals, transportation and armed services. This degree opens a large number of options for you to explore which career path is best for you.

Accelerate your career in hotel and hospitality services and management, learn the internal secrets of how to become a hotel and hospitality professional in months, not years! Study a hotel and hospitality course designed in conjunction with the hospitality and hotel industry, free up valuable time, do not waste time and money going to classes, study at your own pace whenever and wherever you want, have access to a tutor.

Start a career in the fast-growing hotel and hospitality industry. Hotels, resorts, cruise ships, private / corporate owned restaurants and special catering events all provide good employment opportunities for those wanting to enter this industry. Graduates will typically find work in the following capacities:

- Bar managers
- Catering managers
- Hotel management trainees
- Housekeeping supervisors
- Manager, health and leisure department
- Marketing consultants
- Night auditor
- Purchasing officers
- Restaurant supervisors and managers
- Tourism and travel consultants
- Hospitality entrepreneur: restaurant owner, mobile catering, hospitality staff recruitments etc

Modality

A DISTANCIA

£

Price Remarks

Open registration Limited spots

There are NO previous work or education requirements for entry into any course level. Students may enrol directly into the diploma or advanced diploma levels without completing lower ranked qualifications. Graduates can expect higher course levels to result in higher potential salary, positions and skill capabilities.

Apply for partial scholarships


Start a career in the fast-growing hotel and hospitality industry. Hotels, resorts, cruise ships, private / corporate owned restaurants and special catering events all provide good employment opportunities for those wanting to enter this industry. Graduates will typically find work in the following capacities:

- Bar managers
- Catering managers
- Hotel management trainees
- Housekeeping supervisors
- Manager, health and leisure department
- Marketing consultants
- Night auditor
- Purchasing officers
- Restaurant supervisors and managers
- Tourism and travel consultants
- Hospitality entrepreneur: restaurant owner, mobile catering, hospitality staff recruitments etc

SYLLABUS

Course programme

Course Outline: What You Will Cover

The ICI hospitality and hotel program has been designed in conjunction with industry leaders and helps you learn the skills you need to succeed in within the industry quickly and conveniently.

Introduction

The Hotel Industry, The Scope of the Industry, The Firm in the Hotel and Catering Industry, Hotel Management, Planning, Policy

Organisation of the Hotel Workplace

Organisation, The Nature and Purpose of Organisation, The Mechanistic View of Organisation, The Human Relations View of Organisation, The Systems Approach to Organisation, Organisation Structure, The Informal Structure, Hotel Organisation

Staff Management in Hotels

Work Charts, Communication and Coordination, Staff Management, Monitoring Workloads and Work Procedures, Authority/Chain of Command, Career Structure

Control Systems

Sources and Storage of Information, Creating and Maintaining Information, Creating and Maintaining Control Systems, Types of Control, Production Control, Quality Control, Sales Control, Labour Utilisation Control, Materials Control, Maintenance Control, Financial Control, Setting Standards and Corrective Action, Work Study, Organisation and Methods

Front Desk Management (Reception)

The Functions of the Front Office, Customer Service, Dealing with Grievances & Complaints, Understanding Communication, Conversation Development, Using the Telephone, Business Letters, Promotions and Customer Relations, Client Interpersonal Skills, Self Esteem & Reinforcement, etc

Servicing Rooms and General Cleaning

Service Equipment, Direct Purchase of Hire of Equipment, Linen: Purchase or Hire, Choice of Fabrics, Structure and Properties of Fibres, Linen Room Organisation

Building and Facility Management

Daily, Periodic and Planned Preventative Maintenance, Frequent Maintenance Problems, Safety, Furniture, Fittings, Managing Maintenance, Building Maintenance, Toilets and Locker Rooms

Activities Management

Tour desk, gymnasium, events (eg. Weddings, balls etc), In house Services, Recreation Facilities, Guest Information Services, Swimming Pools, Spa & Sauna Facilities, Activities Management, Tourism

Food Service

Types of Food Service (eg. Room Service, Bar, Restaurant, Coffee Shop etc), Kitchen Design & Equipment, Service Facilities, Food Service Management, Food Purchasing, Dealing with Complaints

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