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An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Leisure industry.
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- Management
- Tourism and Hospitality
- Hospitality
- Tourism
- Industry
- Team Training
- Tourism Hospitality
- Hospitality industry
- Tourism and Hospitality Industry
- Great manager
- Motivational management
Course programme
Motivational Management for the Leisure, Tourism and Hospitality Industry - Timetable
09.30-10.00 What makes a great manager?
10.00-10.30 The essentials of motivational management and how to deliver them in the leisure industry.
10.30-11.15 The importance of setting objectives for yourself and your team.
Make them SMART. Keep them simple.
11.15-11.30 Coffee break
11.30-12.15 Positive delegation. Why it is so important not to do it all yourself.
12.15-12.45 Advanced communication skills. Getting the respect and support we need from our team.
12.45-13.45 Lunch
13.45-14.45 Management models. Maslow's theory of motivation and how it applies to the leisure industry.
14.45-15.45 Resolving conflict in the team. Accept it and don't run away from it.
Assertiveness techniques to reduce stress.
15.45-16.45 Handling change in the leisure industry workplace.
Emotional intelligence and NLP. How does that affect me?
16.45-17.00 Finish. Action Plan.
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