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The Managing Quality module (QUAL11020) will equip the students with a full understanding of the origins and purposes of quality management and will link with other modules in the programme. It is the foundation module for Quality and covers the Chartered Quality Institution Body of Knowledge.
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- Management and motivation theories and practices. The influence of theorists and Quality Gurus on the management of organisations.
- Historical development of the quality function and quality organisation structures.
- The concepts and principles of Quality Assurance. Total Quality, Total Quality Management and Excellence.
- Standards and models for Quality and Integrated Systems.
- The Audit process.
- Continuous improvement programmes including, Lean, Six Sigma, Lean Six Sigma and Kaizen.
- The role of the customer and supplier. Supplier/vendor rating and assessment systems.
- Quality tools and techniques used in quality improvement and control.
- Development and use of quality-cost programmes for continuous improvement.
- Undertake and successfully complete a substantial piece of advanced independent work relevant to theories, practical issues and problems covered in the programme.
- Compliance, Legislation and Quality Management Systems.
Course Overview Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to improve quality in their area of work. This Introduction to Quality Management course is available throughout the UK....
More INFOA one-day CQI and IRCA Certified training awareness programme for those requiring an introduction to the ISO 9001:2015 standard and how it can be used to develop and improve quality management systems. This foundation course gives an introduction to the most widely used standard for Quality Managem...
More INFOIntroduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to improve quality in their area of work....
More INFOWhat will I learn? This course provides candidates with the knowledge and skills to successfully implement internal and external quality assurance procedures in-line with the organisational and awarding body requirements. Areas of study include: - Carrying out and evaluating internal assessment a...
More INFOThis course provides delegates with the practical skills to manage the early phases of the product/service lifecycle. Delegates will learn how to manage and work with teams to deploy an integrated project based approach to product/service quality planning and risk management, in order to meet custom...
More INFOThe course is designed to enable students to develop higher, more appropriate knowledge, understanding, attitudes and skills relating to the management of Quality and other management disciplines. This will allow the student to function more efficiently and effectively in the Quality Field and in al...
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