The Managing Quality module (QUAL11020) will equip the students with a full understanding of the origins and purposes of quality management and will link with other modules in the programme. It is the foundation module for Quality and covers the Chartered Quality Institution Body of Knowledge.
The course is designed to enable students to develop higher, more appropriate knowledge, understanding, attitudes and skills relating to the management of Quality and other management disciplines. This will allow the student to function more efficiently and effectively in the Quality Field and in all management activities.
This course provides delegates with the practical skills to manage the early phases of the product/service lifecycle. Delegates will learn how to manage and work with teams to deploy an integrated project based approach to product/service quality planning and risk management, in order to meet customer and stakeholder requirements. This course includes a 1 hour examination and on successful completion, delegates will be awarded a certificate of achievement in practitioner level – Managing Quality Planning.
Course Overview
Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to improve quality in their area of work.
This Introduction to Quality Management course is available throughout the UK.
Benefits
Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to improve quality in their area of work.
What will I learn?
This course provides candidates with the knowledge and skills to successfully implement internal and external quality assurance procedures in-line with the organisational and awarding body requirements.
Areas of study include:
- Carrying out and evaluating internal assessment and quality assurance systems